You can now pay your utility bill in the office using any major credit card. There is a small fee collected by Illinois E-pay to process the payment.
You can always mail in or drop off your payment directly at the water office located at City Hall. The night drop is available after hours; it is located to the left of the main City Hall entrance.
You can pay your utilities online using epayIllinois or by phone at 1-877-690-3729 (jurisdiction code 2334). They accept any major credit card or eCheck. You must have your utility bill account number and your amount due.
You can make utility bill payments at First Mid-Illinois Bank & Trust located at 1046 E. Madison Avenue in Wood River. You must have your bill present at the time of payment. Payments can be made in the bank lobby or drive-up. First Mid-Illinois Bank & Trust hours are:
Mon-Thurs 9am – 5pm
Fri 9am – 6pm
Sat 8:30am – Noon
Mon-Fri 8am – 6pm
Sat 8:30am – Noon
The Finance Department oversees the sound fiscal management of the revenues and expenses for all City departments and facilities. The department analyzes daily a variety of accounting, purchasing, investment and budgeting policies to provide maximum benefit from each taxpayer dollar. All public monies are prudently managed according to generally accepted accounting principles, State and Federal law and operating policies as established by the City Council.
The City Council relies on the professional and accurate financial information provided by the Department when determining the financial health of the City. With these reports and assistance, the City Council establishes the annual property tax levy and outlines how the approximately $17 million annual budget will be used for various programs, initiatives and service levels of the City.
In addition to the management of all public funds, the Department coordinates the utility billing for water, sewer and trash services for an estimated 5,000 customers.
For more information, please contact the Finance Department at (618) 251-3131. Offices are located in City Hall at 111 N. Wood River Avenue.
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